We DO NOT accept medication requests by telephone
This is to enable us to keep telephone lines free for patients who require appointments or urgent medical care.
We accept repeat prescription requests in the following ways:
- By email - to TGCCG.firstname.lastname@example.org Please be sure to state your full name, D.O.B and the full details of the medication required
- In person - tick the relevant items you require on your computer issued slip, attached to your last prescription.
- Online Services – via the link at the top of this page. New users are required to complete a simple registration.
- Nominated Pharmacy - You may now nominate a Pharmacy to order your repeat prescription on your behalf once you have ordered with them.
Please allow 48 hours for your precription to be processed before arranging collection from your nominated pharmacy. Alternatively, if you require a printed prescription for any reason, please provide a stamped addressed envelope at the time of requesting it to enable us to send it to you.
Electronic Prescribing Service
This practice uses EPS (Electronic Prescription Service)
We will now send your prescription electronically to your nominated Pharmacy.
This means that you do not need to attend the surgery to collect a physical prescription in order to hand in to a local Pharmacy.
Do not worry, if you require a one off prescription sending to an alternative Pharmacy (this could be local, or it could be in a different area) we can do this for you, no problem.
You can also change your nominated Pharmacy at any time either by contacting us here at the practice, or asking your new Pharmacy to do this for you.
For more information about electronic prescribing services.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review their regular medications. A notification should appear on your repeat prescription slip to advise you if this is due.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Unless your GP specifically requests this, you medication review can be done as a telephone consultation and so there is no need to attend in person.